Following Transport for London’s announcement that it would not be renewing Uber’s licence to carry passengers around the capital, speculation has been rife as to what Uber is going to, or could, do to overcome the shortfalls in its licensing application.
The largest concerns that TfL cited were regarding the minicab company’s approach and conduct when it came to reporting serious offences, getting medical certificates and doing driver background checks.
Digital Barriers, a public safety company based in the UK, believes their technology could have a part to play in upgrading Uber’s passenger safety. Their software has already been adopted by Careem – the largest ride-hailing service in the Middle East.
CEO Zak Doffman said: “Transport for London’s licensing decision on Uber has highlighted security concerns within the ride-sharing and broader shared economy. How do we assure ourselves of the identity and trustworthiness of those delivering or using services organised through smartphones or cloud-based applications? How do we know that the person who underwent the background checks is the same one turning up at our doorstep?”
He went on to explain that the firm’s identifier service can be used in the driver enrolment process as well as link the driver with formal ID documentation and also remove duplicate, false, or black-listed entries.
In India last month, Uber launched a facial recognition ID approval system, meaning drivers must take a selfie and submit it before accepting rides.